FTP (File Transfer Protocol) is one of the most common methods for publishing a website. It allows you to securely transfer files from your computer to your hosting account, update existing files, or remove unnecessary content.
In this guide, you will learn how to connect to your hosting account via FTP and upload your website step by step.
FTP (File Transfer Protocol) is a standard protocol used to transfer files between your computer and a web hosting server.
Using FTP, you can:
Before connecting, you will need:
These details are provided when your hosting account is created.
We recommend using the free FileZilla Client application.
After installation, enter:
Then click Quickconnect.
After connecting successfully:
Proper file permissions improve both security and compatibility.
Recommended values:
Avoid assigning permissions that are more permissive than necessary.
Check:
You may have logged in with the wrong FTP account.
Verify your hosting credentials.
Possible reasons include:
FTP remains one of the most reliable ways to manage your website files. Once connected, you can upload, update, and maintain your website quickly and securely.
If you need assistance, the ÇAP Hosting support team is always ready to help.
You need the server address (host), your FTP username, your password and the port number, which is 21 by default. You can find these details in your CWP panel or in your welcome email.
Instead of an FTP client such as FileZilla, you can use the File Manager in the CWP panel or an SFTP/SSH connection. SFTP is more secure because it transfers your data encrypted.
The most common causes are a wrong username or password, an incorrect port number, a firewall block, or passive mode settings. Check your details and your connection mode.
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